My Lorex Cameras Not Working? How to Fix

My Lorex Cameras Not Working? How to Fix

In this guide, we are going to talk about why My Lorex Camera is not working.

A well-known manufacturer of surveillance cameras, Lorex emphasizes how user-friendly their products are. This does not necessarily mean that there are no technical issues, either. The Lorex system is prone to the same problems as every camera system. The first step to addressing and preventing such hiccups is awareness of the common problems with Lorex cameras.

Does your security camera not function? No video, no picture, unable to play or remotely see cameras? The article might then be of use to you. Fortunately, fixing a video security camera is easy for everyone.Try these fixes to solve the issue quickly if you have similar surveillance camera problems to those listed below. Additionally, you can contact Lorex Support if you have any other questions or require help.

1. Power Cycle Your Wi-Fi Router

If you’ve made sure the camera is on, but it still won’t connect to Wi-Fi, try rebooting your router to clear up any connectivity issues.

Here is how to restart your router:

  • Plug your router out of the wall socket.
  • Observe for around 30 seconds.
  • Reconnect the router at this point.

So, remove all of the wires that are attached to your router next. After a short while, wait before reinserting the wires into the appropriate ports on the router.

Your camera ought to immediately establish a wireless network connection. If not, proceed to the next action.


2. Restart the Security Camera to Fix Issues

One of the best ways to solve gadget problems is to do this. Restarting the security camera will allow the cache to be cleared, the settings to be recalibrated, and the connections to self-revise. Directly unplug the power source from the security camera, wait a few seconds, then replug it.

3. Change Your Wi-Fi Band

For Lorex cameras to function with your network, you must switch it to the 2.4GHz Wi-Fi band if it currently uses the 5GHz band.

Therefore, verify your router to ensure it runs on a supported frequency. If unsure how to proceed, consult your router’s user manual or look up the specific model on Google to locate the steps.

4. Delete and Re-download the Lorex App to Your Phone 

If your Lorex camera isn’t connecting to your Lorex app, the app may be out-of-date or include faults interfering with connectivity. Remove the Lorex app from your phone and reinstall it to remedy this. You will receive the most recent version of the software in this way.

The methods are below if you need help deleting and reinstalling the app:

  • Tap the Lorex app until the Uninstall button appears on your phone’s home screen.
  • The app will be removed from your phone when you click the Uninstall option.
  • Then visit the App Store or Google Play Store.
  • Fill out the search bar with “Lorex app.” In the search results, select the Lorex app. You’ll then be sent to the download page for the Lorex app.
  • Redownloading the software requires tapping the Download icon.

Log into your Lorex account and reconnect the camera to the app after downloading the Lorex app once more.

5. Update to the Latest Client Software 

The software and firmware may not be compatible, which would explain why you can’t connect the security camera using the software. This problem can be fixed by updating the firmware and software to the most recent versions.

For instance, you need to upgrade the software and the app to the most recent versions if you can’t remotely view the camera or adjust the video camera’s settings using software from the computer. Use the program or app that the manufacturer provides. That will allow your camera to operate flawlessly and utilize all its features.

Why does my Lorex camera not work at night?

Ambient illumination circumstances or your camera’s power source may be to blame if your night vision feature does not activate or deactivate properly. If using a wireless camera, try reconnecting the camera and monitor. This can strengthen the link between the monitor and the camera.

A cable connection issue or a fault with your NVR’s internal settings may be to blame if a connected camera appears on your NVR as offline. Make sure the port connections are secure if the offline camera is linked directly to the back of your NVR. Reset the default settings on your NVR.

camera cctv

Why Do Lorex Cameras Go Offline?

If you possess a security camera, whether it’s for your house or company, you are aware that it can go offline at certain points throughout its lifespan. Murphy’s Law argues that anything that may go wrong will, and it would seem that this is especially true for technology. When a security camera, like one from Nest (available on Amazon), does go offline, it is crucial that it quickly reactivates.

Three basic causes of security cameras becoming inoperative are power outages, internet outages, or component failure. You can get your camera working again by using some fast troubleshooting techniques.

No matter how good your security system is, there will still be moments when it isn’t working. It is impossible to avoid when employing cameras connected to wireless internet networks, such as the Hisseau 8 Chan (on Amazon). There can still be outages and service interruptions, even with larger security camera systems that have been connected to a company’s server.

Several factors can cause these interruptions. To begin with, your camera system won’t work if your power goes out, whether it’s because of a storm or a planned outage. To avoid losing power at a key or unforeseen time, you should frequently check the charge of your camera’s batteries. A baby monitor or other battery-operated camera is a better candidate for this. Since most security cameras are wired for electricity, this situation may be less problematic; wired cameras can be converted to wireless ones, as we’ve previously discussed.

Suppose your camera connects to your smartphone through a wireless internet network and uses a device like a Ring Camera to do so. In that case, your camera could become inoperable if your internet service is interrupted. Despite its sophistication, internet service regularly drops. 


Check the device for physical damage to see if it is broken or your Lorex camera isn’t connecting. If everything appears in order with the camera, ensure it is securely plugged into a power source. Next, add the camera once more to your Lorex app. Charge the camera after that, then lower network activity.


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